| Buyer | Real customer reviews |
|---|---|
L***c   |
22 Feb 2019 04:35 Perfectly packaged. Arrived without breaking. Exactly like displayed on the website. |
L***a  |
6 Feb 2019 04:09 Neat beautiful tube |
|
P***k |
10 Jan 2019 23:59 The pencil case a bit burrs, but a bit of work with a knife and will be OK, glass made with high quality. Length 18 cm. Packaging is done perfectly, you can not be afraid that there will be broken. To Novosibirsk came quickly, in spite of the holiday season. The Seller is done. |
S***a  |
8 Jan 2019 13:43 perfect |
A***i  |
3 Jan 2019 00:13 Loved! Came very well packed and is exactly as described. I Am very satisfied. |
A***e  |
19 Dec 2018 09:09 Nicely packed |
A***l  |
2 Dec 2018 10:41 lovely |
|
L***z |
19 Nov 2018 17:43 Great product. Very fast |
H***n  |
8 Nov 2018 20:24 one end of one of the straws is not smooth. it's very sharp. otherwise as described. |
|
C***o |
31 Oct 2018 11:27 I really like the bulbs, cleaning brush and Box for storing very useful, come well protected and arrived in 2 months accurate to Chile. |
|
S***y |
20 Oct 2018 09:14 This is a very nice set of (2) glass straws, they come in a protective carrying case. I am happy with my purchase and would order again. |
Z***d  |
20 Oct 2018 05:22 Wonderful |
M***y  |
12 Oct 2018 04:07 satisfied i will be buying more |
M***c  |
11 Oct 2018 18:31 Nice but they are short. I wish they were longer |
S***s  |
28 Sep 2018 15:56 item as described, reasonable shipping. thankyou! |
|
Customer |
25 Sep 2018 01:56 2 glass pipes, 1 cleaning brush and a box. good quality, fast registered shipping. |
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
